Air conditioning in a flat
Air conditioning in a flat: consent, planning and where the unit goes
Air conditioning in a flat is very doable. It just needs a little more paperwork than a house. Olly surveys the flat, works out where the indoor and outdoor units can go, and gives you the technical details your freeholder or managing agent will ask for. For flats across Dartford, Kent and south-east London.

The short answerMost flats can have heat-and-cool air conditioning. You usually need two things: written consent under your lease from the freeholder or managing agent, and either permitted development or planning permission for the outdoor unit. Then it comes down to finding a good spot for that unit.
Flats get hot. Heat rises through the building, top-floor flats sit under the roof, and many flats only have windows on one side, so there is no breeze through. The same heat-and-cool system we fit in houses works in a flat. It just needs more planning first. This page covers that part. It is general guidance for England, not legal advice about your lease.
Do I need my freeholder's permission for air conditioning?
In most leasehold flats, yes. The lease usually keeps the outside walls, the roof and the structure for the freeholder. Fitting air conditioning means a hole through an outside wall and an outdoor unit fixed to the building, so it normally needs written consent first. Some leases call this a licence for alterations.
- Read the alterations clause in your lease, or ask your managing agent what they need.
- Expect questions about the look, the noise, the hole through the wall and who maintains the unit.
- Ask about fees and timescales. Some freeholders charge a fee or want their own surveyor to look.
- Share of freehold? The other owners or the company directors usually decide together.
Fitting without consent can put you in breach of your lease, so we always suggest getting it in writing before the fitting day. If the wording of your lease is unclear, a solicitor is the right person to ask.
The paperwork
What to send your managing agent
The quicker they can see exactly what is planned, the quicker they can say yes. After the survey, we give you the details agents usually ask for.
We are an F-gas certified company (REFCOM REF1017376) and a limited company (12444859), both on public registers your agent can check.
- The equipment. The make and model of each unit, with the manufacturer's spec sheets, sizes and weights.
- Where it goes. Photos or a sketch marking the indoor unit, the outdoor unit, the pipe route and the hole through the wall.
- Noise. The outdoor unit's sound level and our MCS 020(a) calculation at the nearest neighbour's window.
- The finish. How the pipes are run and covered, and the trunking colour.
- Water and power. Where the drain runs and how the unit is wired.
- Access and upkeep. How we reach the outdoor unit on the day, and how it will be serviced.
Planning
Do you need planning permission for air conditioning in a flat?
Since May 2025, a heat pump on a flat in England can be permitted development, so no application is needed, as long as it meets every condition. The limits for flats are tighter than for houses:
- One outdoor unit only, and no bigger than 0.6 cubic metres (a house is allowed 1.5).
- Noise: it must pass the MCS 020(a) calculation, 37 dB(A) at 1 metre from a neighbour's nearest door or window to a habitable room.
- Heat and cool: the rules cover heat pumps. A unit used only for cooling needs permission.
- Position: not on a pitched roof, not within 1 metre of the edge of a flat roof, and not on a road-facing wall in a conservation area.
- Listed buildings need listed building consent.
The one-unit limit is a good reason to look at a multi-split: one outdoor unit can run two to five indoor units, so a bedroom and a living room share one unit outside. Our planning permission guide explains the rules in full. Remember that planning and lease consent are separate. You may need both.
Where can the outdoor unit go on a flat?
This is usually the deciding question. The options, roughly from easiest to hardest:
- On a balcony or terrace that is yours under the lease, on a floor stand with room to breathe.
- On the ground for a ground-floor flat, or in a communal plant area if the building has one.
- On a wall bracket on an outside wall. On upper floors this needs access equipment, and every visit to service it will too.
- On a flat roof above, with the freeholder's consent and at least 1 metre back from the edge.
Pipes can run a fair distance, within limits set by each manufacturer, and we plan the route against them. Some people ask about units with no outdoor unit at all. They are noisier in the room and need two large holes in the wall, so they still need consent. We will tell you honestly if one makes sense for your flat.
A photo of the room, the window view and any balcony is a good start.
Keeping the noise down in a flat
Neighbours are closer in a flat, above, below and beside you. We keep the outdoor unit away from other people's bedroom windows, fit it on anti-vibration mounts, and never bracket it to a wall that backs onto a neighbour's bedroom. Indoors, the units we fit are quiet on low fan, so they suit a bedroom as well as a living room. More on that on our bedroom air conditioning page.
How it works
Air con for your flat, step by step
Photos and a chat
Send photos of the rooms, the outside wall or balcony. We tell you what looks possible.
Free survey
Olly picks the unit positions, checks noise and pipe routes, and writes a fixed quote.
Consent
You send our details to your freeholder or managing agent. We answer their questions.
Fitting day
Dust sheets down, a neat hole through the wall, and the system tested, set up and handed over.
Cost
What does air conditioning in a flat cost?
Every flat gets a fixed written quote after a free survey. What moves the price in a flat is mostly access: how the outdoor unit is reached on an upper floor, how long the pipe route is, and whether a multi-split is serving more than one room. Any fee your freeholder charges for consent is on top. National price ranges are in our guide to the cost of air conditioning, and our main air conditioning installation page covers the fitting itself.
From a flat we fitted
Two units, one flat
The installation of 2 air-conditioning units (1 in the lounge and 1 in the bedroom) was seamless from olly coming to my flat to the compleatd installation. Olly was very professional in listening to my requirements and giving advice. On the day of installation Olly and Andy carried out the work in a professional, timely and clean manner. I would 100% recommend them to friends and family.
Our work
How the outside can look
Freeholders care how it looks from the street. Neat trunking and a tidy outdoor unit go a long way.




Questions
Air conditioning in a flat: FAQs
Can I get air conditioning in a leasehold flat?
Usually, yes. The catch is consent. Most leases say the outside walls and structure belong to the freeholder, so drilling through a wall and fixing an outdoor unit needs their written permission first. Ask your managing agent what they need, then we give you the technical details to send. Most of the work is in getting that paperwork right.
Do I need planning permission for air conditioning in a flat?
Sometimes. In England, a heat-and-cool unit on a flat can be permitted development, but the limits are tighter than for a house: one outdoor unit, no bigger than 0.6 cubic metres, and it must pass the MCS 020(a) noise check. Listed buildings, some conservation-area walls and cooling-only units need permission. If in doubt, ask your council before you commit.
Can the outdoor unit go on my balcony?
Often, if the balcony is yours to use under the lease and there is room for air to flow around the unit. We check the floor can take the weight, where the water will drain and how the pipes get in. A balcony keeps the unit easy to reach for servicing, which is a real plus on upper floors.
What if my freeholder says no?
Ask what the objection is. It is often the position of the outdoor unit, the look of the pipes or noise, and a different spot or colour-matched trunking can answer it. Units with no outdoor unit exist, but they are louder indoors and still need holes in the wall. If the refusal stands, a solicitor can advise on your lease.
Can I install air conditioning in a rented flat?
Only with your landlord's written permission, and your landlord may need the freeholder's consent too. Because it is a fixed system that goes through the wall, it is the landlord's decision. Some landlords are happy to agree when they see it heats the flat as well as cooling it. We can give them the same details we would give a freeholder.
Get a free quote for your flat
Talk to Olly directly. He quotes and fits the jobs himself.
Quickest way to a price: send on WhatsApp
- A photo of the room and the outside wall
- Your town and what you need
- For a repair, the unit's label and any error code
Free survey and a fixed written quote for new systems. No obligation.

